Envisioning To Delivery – POC, Prototypes, Pilots and MVP

I took a deep breath before clicking on the “Join now” button of the MS Teams call. We were ready to present our proposal for a discovery project to a potential client. Before today’s presentation, we had several calls with the client to agree on the deliverables, scope, and timelines of this engagement. The Product …

Envisioning solutions using the Education Accelerator – A customer service scenario

In June 2020, Microsoft released an updated version of their Power Platform & Dynamics 365 Education Accelerator with the K-12 extension. K–12, from kindergarten to 12th grade, is an American expression that indicates the range of years of supported primary and secondary education. The Industry Accelerators are solutions that you install on your Power Platform …

Envisioning using Design Thinking

A few months ago, I a wrote an article about “Design Thinking and the Power Platform – start of the journey”. Since then, I have learned and experimented with specific “Design Thinking” concepts. This article is about sharing myexperience on the techniques I find most suited for Dynamics 365 and Power Platform projects. However, before …

Envisioning Solution using the K-12 Accelerator – Part 1 – What is it and Conceptual Diagram

Microsoft released the Power Platform & Dynamics 365 K-12 Industry Accelerator in June 2020.  K–12, from kindergarten to 12th grade, is an American expression that indicates the range of years of supported primary and secondary education. Blog post on the official launch of the K-12 Accelerator by Microsoft. https://cloudblogs.microsoft.com/dynamics365/it/2020/06/19/dynamics-365-education-accelerator-update-supports-k-12-application-development/ The Industry Accelerators are solutions that …

Dynamics 365 Customer Service Insights – Conceptual Diagram

Link to the interactive and editable diagram below: In my next article, I will be sharing more details about how to tweak Customer Service Insights: Entity and fields mapping, including attention points if you need to change your mappings. (Ex: You can’t directly map lookup fields from your Dynamics 365 Entities. You need to have …

Empower Your Career conference – Envisioning Beautiful Solutions on The Power Platform and Dynamics 365

If you are looking for a career change, are starting with the Power Platform, or simply want to learn more on how to Envision solutions using The Power Platform and Dynamics 365, come and join me for this session. In the following recording, I am presenting my view on how best to envision solutions as …

The Power of Prototyping during your Dynamics 365 Implementation

We are in the middle of a Dynamics 365 project implementation. I am struggling to get a shared understanding of requirements for a Time Entry functionality that my client has asked us to build. What was supposed to be a simple Time Entry entity with description, date and owner is now evolving to be way …

Video presentation – Extend the Power Platform with Industry Accelerators and deep dive into the Higher Ed. Accelerator.

I had the preasure to present at the “Power Platform 24 Conference 2020” on the 26th of February 2020. In this presentation I covered the Components and Concepts of the Higher Education Accelerator, including my interpretation of how the Accelerator concepts fit within the Power Platform / Dynamics 365 ecosystem alongside other Apps. Link to …

Design Thinking and the Power Platform – start of the journey

It’s one of those fresh spring mornings in Brisbane. Clear blue sky, bright sun and a little breeze to keep you cool. I am having a great conversation with a colleague in the coffee place in front of the office. One of those conversations where we are reshaping the world with lots of ideas. I …

Power Platform / Dynamics 365 Higher Education Accelerator – Part 2: Conceptual Diagram

Late 2019 Microsoft released V2 of the Power Platform / Dynamics 365 Higher Education Accelerator. The Industry Accelerators are solutions that you install on your Power Platform environment. They extend the Common Data Model with specific entities, processes, apps, etc. This provides a great head start for companies and partners implementing Dynamics 365 in those …