Envisioning To Delivery – POC, Prototypes, Pilots and MVP

I took a deep breath before clicking on the “Join now” button of the MS Teams call. We were ready to present our proposal for a discovery project to a potential client. Before today’s presentation, we had several calls with the client to agree on the deliverables, scope, and timelines of this engagement. The Product …

The Perfect Requirements

Would you like to learn more about analyzing requirements and solution envisioning? Enrol in my upcoming Peer Group on Analyzing Requirements and Solution Envisioning – Q4 2020.

Envisioning using Design Thinking

A few months ago, I a wrote an article about “Design Thinking and the Power Platform – start of the journey”. Since then, I have learned and experimented with specific “Design Thinking” concepts. This article is about sharing myexperience on the techniques I find most suited for Dynamics 365 and Power Platform projects. However, before …

The Power of Prototyping during your Dynamics 365 Implementation

We are in the middle of a Dynamics 365 project implementation. I am struggling to get a shared understanding of requirements for a Time Entry functionality that my client has asked us to build. What was supposed to be a simple Time Entry entity with description, date and owner is now evolving to be way …

Envisioning solutions using Universal Resource Scheduling in Dynamics 365

The “Universal Resource Scheduling” (URS) has been around for a while and is a key element when planning resource in Dynamics 365 Field Service. The new service scheduling functionality in Dynamics 365 Customer Service now uses URS to help you plan resources to deliver your services. This article aims to cover key concepts to help …

Design Thinking and the Power Platform – start of the journey

It’s one of those fresh spring mornings in Brisbane. Clear blue sky, bright sun and a little breeze to keep you cool. I am having a great conversation with a colleague in the coffee place in front of the office. One of those conversations where we are reshaping the world with lots of ideas. I …