Dynamics 365 Customer Service helps you serve your customers with the right tools to resolve cases faster and increase customer satisfaction. Dynamics 365 Customer Service helps manage caseloads, generate service-related activities, and proactively help agents find the best resolution to a customer’s problem. Dynamics 365 Customer Service also provides complete case management solutions to improve the personalized support for customers.
The below diagram is my view of the Dynamics 365 Customer Service – Conceptual Diagram.
Use this diagram to get a shared understanding of the high-level features
required by your system to meet your client requirements.
How to use the interactive diagram:
Get more info by clicking on features
Hide or show filters
Edit your diagram
Something is wrong with the link 🙂
What do you mean Linas?
I just tested and everything seems to be working fine for me
Works for me too 😊
Use this URL: https://bit.ly/D365-CS-Conceptual
I have found same error “File not found” once I submitted Name and eMaul
Use this URL: https://bit.ly/D365-CS-Conceptual
Same error in link
Use this URL: https://bit.ly/D365-CS-Conceptual